6500 Privacy Policy — Platform User Data Protection
Last updated: January 2026 — This document explains how 6500 collects, uses, and protects your personal information.
Information We Collect From You
When you register and use the 6500 platform, we collect several categories of information to ensure our services run securely and smoothly. The types of information collected are as follows:
Account & Identity Information
During registration, you are required to provide your full name, date of birth, email address, and an active phone number. For identity verification, a copy of a valid identification document such as an IC or passport may be required to ensure account security and comply with the platform's compliance requirements.
Payment Information in MYR
To process deposits and withdrawals in MYR, 6500 stores information related to the payment methods you register — including your bank account name, verified account number, or the phone number linked to your TNG eWallet or DuitNow. We do not store credit card numbers or sensitive payment data directly on our servers.
Device, Browser, and Usage Data
We automatically record technical information including your IP address, web browser type, device operating system, pages visited, session duration, and in-platform navigation patterns. This data is used for diagnostic purposes, performance improvements, and detecting unusual activity that may indicate unauthorised access attempts.
How Your Information Is Used
6500 uses the information collected for legitimate and transparent purposes. Your information will not be used beyond the scope outlined below without your prior consent:
- Setting up and managing your user account, including processing deposits and withdrawals in MYR securely.
- Verifying user identity and fulfilling applicable anti-money laundering (AML) compliance requirements.
- Sending important account notifications — such as transaction confirmations, security alerts, and policy update notices.
- Improving the user experience on the 6500 platform through aggregated, non-identifiable usage pattern analysis.
- Detecting and preventing fraud, account abuse, and unauthorised access to the platform.
- To meet legal and regulatory obligations applicable to the platform's operations.
We do not use your personal information for third-party marketing purposes without your explicit consent.
Use of Cookies & Tracking Technologies
The 6500 platform uses cookies and similar tracking technologies to enhance the user experience and ensure the platform functions correctly. Cookies are small data files stored on your device when you visit our website.
Types of cookies we use:
- Session cookies: Required to maintain your logged-in status during an active session. These cookies are automatically deleted when you close your browser.
- Preference cookies: Saves your preferences such as display language and interface format to provide a more consistent experience on future visits.
- Security cookies: Helping us identify legitimate sessions and detect suspicious access attempts to keep your account secure.
- Analytics cookies: Collecting anonymised usage data to help us understand how users interact with the platform, for the purpose of continuous improvement.
You can manage your cookie preferences through your web browser settings. However, disabling certain cookies may affect the functionality of some areas of the 6500 platform.
Data Storage, Security & Sharing
Data Security & Storage
Your personal information is stored on servers protected to industry security standards. All data transmitted between your device and 6500's servers is encrypted using SSL protocols. Access to users' personal information is restricted to staff who require it solely for legitimate operational purposes.
Your data will be retained for as long as necessary to fulfil the purposes outlined in this policy, or as required by applicable law. When data is no longer needed, it will be securely deleted or anonymised.
Third-Party Sharing
6500 does not sell or rent users' personal information to third parties for marketing purposes. However, we may share necessary information with:
- Payment service providers used to process transactions in MYR — such as licensed banks and eWallet providers — are bound by strict confidentiality agreements.
- Regulatory authorities or law enforcement agencies when required to do so by law or a valid court order.
- Third-party technical service providers that assist in platform operations, such as cloud computing services, provided they are bound by equivalent data protection obligations.
Your Rights as a User and How to Contact Us
Right to Access, Correction & Erasure
As a 6500 platform user, you have the following rights regarding your personal data:
- Right of access: You have the right to request a copy of the personal information we hold about you.
- Right to rectification: If any information we hold is inaccurate or out of date, you may request a correction. Basic account information can be updated directly through your profile settings.
- Right to erasure: You may request the deletion of your personal data under certain circumstances — for example, when an account is permanently closed and there is no legal obligation requiring that data to be retained.
- Right to withdraw consent: For data processing that relies on your consent, you may withdraw that consent at any time without affecting the validity of any processing carried out prior to withdrawal.
Policy Updates & Contact Information
6500 reserves the right to update this Privacy Policy from time to time to reflect changes in our data practices or legal requirements. Any material changes will be communicated to registered users via email or in-platform notification.
If you have any questions about this Privacy Policy, wish to submit a request regarding your personal data, or need further assistance, please contact our support team. You may also refer to FAQ Page for more information.
Support email: [email protected]
Have Questions About Your Data?
The 6500 support team is available to assist you with any questions about privacy, account security, or platform use. You can also check our FAQ for quick answers.